Warranty and returns

What is covered, and what to do if something is wrong.

Machine warranty

Each machine we sell states its own warranty, in months, on its own product page — that is the number that applies, not a blanket policy here. A machine with no warranty stated does not carry one. If you are not sure what a machine you already own is covered for, call us with its make and model and we will check.

A wrong part is on us

We match every part we sell to the machine models it fits, and we say plainly whether that match is confirmed against a manual or believed to fit but not yet checked. If we get that wrong and the part does not fit your machine, that is our mistake to put right, not yours to absorb.

Bring or send the part back with your order number and we will replace it with the right one or refund it in full.

Returns for any other reason

For a return that is not about wrong fitment — a change of mind, for example — call or WhatsApp us and we will work it out with you directly.

Looking for a part or a machine? Shop parts or shop machines.